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Our Values... Integrity. The basic responsibility of every consultant at Temm & Associates is to put the interests of our clients ahead of his or her own, and to serve them with integrity and competence. We know that we are being hired for independent judgment and objectivity, technical expertise, analytical skills and concentrated attention to the solution of a problem. We will provide these skills in an impartial manner. Ethics. We guard the confidentiality of all client information. We do not take financial gain or any other kind of advantage based on inside information. We will not serve two or more competing clients with sensitive issues without obtaining the approval of each client to do so. We will inform the client in writing of any circumstances that might influence our judgment or objectivity. Before accepting an assignment, we will confer with the client in sufficient detail to understand the problem and the scope of study needed to solve it. Such preliminary consultations are conducted confidentially, on terms agreed to by the client. We agree with the client in advance on the fee structure for an assignment. We do not accept commissions or pay them to others for client referrals. To maintain our impartiality, we will not accept fees or commissions from others for recommending equipment, supplies or services. Quality. We will accept only those assignments we are qualified to perform. We cannot, however, guarantee any specific results, such as the amount of cost reduction or profit increase. We present our qualifications on the basis of competence and experience. We perform each assignment on an individualized basis, and develop recommendations specifically for each client. |
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